Privacy Policy

This privacy policy (Policy) applies to The New Zealand Association of Resource Management (NZARM) (We, Us, and Our) and associated entities we control. In instances where we are providing services to you, or through your use of our website (Site), please note that this Policy should be read in conjunction with the agreement under which you engaged us to provide services to you and/or our general terms and conditions (Terms) (which can be found here). If there are any inconsistencies between the Terms and this Policy, the Terms take precedence over this Policy.

We are committed to protecting your privacy and handling your personal information in an open and transparent way, following our obligations under the Privacy Act 2020. This Policy sets out how we collect, handle, store, and protect the personal information of our Members and users of our Site in the course of conducting our business.

This Policy states how we may collect, store, use, and disclose any personal information that you provide to us during our engagement with you. Your consent to us collecting, storing, using, and disclosing your personal information in the manner set out below is inferred from you continuing to interact with us.


The information provided in this Policy is to provide general information only.

We will not be held liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our Site or your interaction with us.

We do not have control of the nature, content, and availability of any of the websites you may be directed to or presented with a link to during your engagement with us which are not under our control. Our inclusion of such links does not automatically imply a recommendation or endorsement on our behalf of the views expressed within the link(s).

While we endeavour to ensure our Site is current and running smoothly, we take no responsibility for, and will not be held liable for, our Site being temporarily unavailable due to technical issues beyond our control.


We will only collect your personal information, such as (but not limited to) your name, date of birth, gender, email address, phone number and postal address, when it is necessary to do so and any other information that has been filled out by you in the process of becoming a Member of NZARM. See our Terms on how to become a Member of NZARM.

The type of information we may collect is dependent on the relationship you hold with us.

You may decide that you do not want to provide us with your personal information. In this instance, please be aware this may mean that we are unable to provide you with access to particular information or services.

Information may also be collected for the purpose of fulfilling administrative functions associated with the services provided by us, for example, billing, entering into contracts with you and/or third parties, and managing Member relationships.

Automated Collection

Whenever you choose to interact with us, we may use automatic technology (such as monitoring software, cookies, and sessions) to collect and store certain information and improve your experience when using our Site. Please see our Cookie Policy below for more information.

Data processing

As part of any contract, we hold with you, we may process your personal information if it is required to carry out that agreement or service, or as you required us to do so.

Use and disclosure

How we use and disclose your personal information is dependent on what services we are providing to you, or the purposes of our interaction with you.

We will never use or disclose your personal information except in accordance with the Privacy Act 2020, or as otherwise required by law. We may use your personal information to (but not limited to):

  • Communicate with you;
  • Engage you as a Member;
  • Manage your membership (including payment details relating to the same;
  • Provide you with our services;
  • Facilitate your engagement with external stakeholders in accordance with your preferences for data sharing enabled on your Profile;
  • Event registration: we use your data to facilitate registration, manage attendance and share event-related information.
  • Follow any instructions you have given us;
  • Administer your Profile and account;
  • Analyse your use of our site and interaction with our services;
  • Carry out marketing and promotional activities;
  • Conduct internal research, development, and the optimisation of our services;
  • Disclose further information, new marketing and promotional material to you; and
  • Improve our Site and customise your experience to your preferences;

Data retention

Any personal information we collect will only be retained for a long as it is required for the purposes of what the information was collected for.

Storage and security

We hold any personal information that has been collected. We will take all reasonable efforts to protect any personal information we hold about you from loss, misuse, unauthorised access, disclosure, alteration, or destruction. While we promise to take reasonable measure, we cannot absolutely exclude the possibility that our security may be compromised by unauthorised access, hacking, computer viruses, malware, spyware etc.

Data breach

We endeavour to notify you as soon as possible if we become aware of a personal data breach related to our retention and processing of personal data.

We also have an obligation to inform the Privacy Commissioner of any data breaches that are likely to or have caused serious harm to an individual.

Third party websites

Our Site may include links to third-party websites. Please note that we are not responsible for the content of any third-party websites, or for the manner in which those websites may collect, hold, use, or distribute any personal information you provide to them. In the instances that you visit a third-party website from hyperlinks included on our Site, we recommend and encourage you to review the privacy policy of that specific website to understand how that website will collect, hold, use, and distribute your personal information.

Data Storage

You give us permission to transfer, store, and handle your personal data in New Zealand and potentially in other countries. In instances where we, or a third-party provider we utilize for our Services, store data internationally, we commit to ensuring that the storage adheres to New Zealand's privacy requirements.

Your privacy rights

You can access and correct your personal data within your personal webpage Profile.

You have the right under the Privacy Act to request access to, or correction of, any personal information we hold relating to you at any time. You can do so by contacting us.

To ensure any personal information we hold about you is accurate and current, please inform us if there are any changes to your personal information as soon as practicable.

Changes to this Privacy Policy

We reserve the right to update or revise this Policy at any time, at our discretion. We will endeavour to let you know if this Policy changes. Any changes to the Policy will take effect immediately following their publication on our Site. Please review this Policy regularly in case of modifications and updates. Your continued use of our Site and further disclosure of any personal information indicates your acceptance of any changes.

This Privacy Policy was last updated in February 2024

Feel free to contact us at any time if you have questions or concerns about this Policy or about the way your personal information is being dealt with that you would like to bring to our attention.

NZ Laws apply

This Policy is subject to and interpreted in accordance with the laws of New Zealand and is subject to the exclusive jurisdiction of the Courts of New Zealand.


If you are unhappy, you can make a complaint about privacy to our nominated Privacy Officer at the address specified below.

The Privacy Officer will consider any complaints received to decide whether there are any steps that can be immediately undertaken to resolve the complaint. We will try to respond to any complaints placed within 20 working days.

In most instances, we will carry out an investigation and respond to a complaint within 20 working days of receiving it. In the circumstance that the investigation is expected to take longer than this time frame, we will inform you as soon as practicable.

Following receiving a response from us regarding the complaint, if you are still unsatisfied or believe we may have breached our obligations under the Privacy Act, you may place a complaint to the Office of the Privacy Commissioner.

Contact us

If you have any further questions or concerns please email us at the address below.

NZARM secretariat at:

Cookie Policy

A cookie originates from the website a user is on and will contain the user’s preferences on that website. It is a small file that is from a web server and stored in a user's web browser while a user is browsing a website. When the user browses the same website in the future the cookie data can be retrieved by the website to notify the website of the user's previous activity.

A user can set their web browser to notify them when cookies are enabled. A user can also choose to disable cookies. These settings are located in a user’s web browser. Please note:

  • If you accept the cookies on our website, we will not access to your computer or personal information stored on your device.
  • if you choose to set your browser to not accept cookies, you may experience some loss in functionality on the website.

We are not responsible for the use of cookies by third parties. Third party cookies can track your web habits in order to compile for marketing reasons. While using any third-party services via this website, we encourage you to check that websites privacy and cookie policy to check how they may use your information.